Terms & Conditions
PAYMENT. Full payment must be made to hold your reservation.
We are a small facility (we have only four guest rooms), and that forces us to be rather restrictive in our cancellation policy, especially during peak season. As a matter of fact, if you cancel a reservation, it means 25% of lost income to us, because it's very unlikely that we would be able to rent your room to someone else - most visitors would have already booked a room at some other place. Many times this may be a loyal or regular visitor! Large hotels can afford the "same day" cancellations - we cannot, sorry. Thank you for your understanding!
Non-Peak season (May 1 - Dec 15): At least 30 days notice, prior to the date of arrival, is required for refund of payment. If less than 30 days notice is given, your payment is held towards a future reservation.
Peak season (Dec16 - Apr 30): At least 60 days notice, prior to the date of arrival, is required for refund of payment. If less than 60 days notice is given, your payment is held towards a future reservation.
After check-in, there will be ABSOLUTELY NO REFUNDS of any payments. Cancellations must be notified in writing by email.
ARRIVAL/DEPARTURE. The rental commences at 3 pm on the day of arrival and ceases at 12 noon on the day of departure. Late check out may sometimes be available at the owner’s discretion, but an extra charge may be applied. The property will be cleaned before your arrival and again on your departure, but we ask that you please leave the unit in a clean and tidy condition.
DAMAGE DEPOSIT. A damage deposit of one night’s fee is required for every week (or part thereof) stayed.
LIABILITY. The owners or their agents do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects, however caused.
INVENTORY. No items may be removed from the house. This includes linens and towels. Please report any breakage or damage to management.
HOUSE RULES. For the comfort of all our guests please note that DASH Villa is a non-smoking environment and no pets are allowed.
DASH VILLA: Tobago